Matrix-Forge privacy policy

Information we collect

We collect the contact information you send us directly, including support messages and billing questions.

We collect basic usage information such as page views, referral context, browser details, and anti-abuse signals when you visit this site or one of the linked Matrix-Forge tools.

If you use a Matrix-Forge tool, we may process the text, files, or prompts you submit in order to generate the requested output.

How we use information

We use information to operate the site, deliver tool outputs, respond to support requests, prevent abuse, and improve the reliability of our services.

We may use trusted service providers for hosting, analytics, model inference, email handling, and payment processing where needed to operate the service.

Payments and third parties

Payments for Matrix-Forge tools may be processed by a merchant-of-record or payment platform such as Lemon Squeezy or Paddle. We do not store full payment card details on this site.

Individual tools may rely on third-party infrastructure providers. Where a tool has additional data handling beyond this operator hub, that tool should disclose the relevant services clearly.

Retention and deletion

We keep information only for as long as needed to deliver the service, resolve disputes, prevent fraud, and satisfy legal or accounting obligations.

You can request deletion or ask privacy questions by emailing the support address listed on this site.

Contact

Privacy questions should route to support@forgetoolhq.com.