Matrix-Forge refunds

This page explains how refund requests are handled across the Matrix-Forge tool network.

Refund contact

Include
Tool name, order reference, purchase email, and issue summary

Refund policy

How refunds are handled

Refund requests should be sent to the support address listed on this site together with the purchase email, tool name, and order reference.

Approved refunds are returned to the original payment method used at checkout.

Customers may request a refund within 30 calendar days of the original purchase date.

Refund requests submitted after 30 calendar days are outside the published refund window.

Include the exact child site where you purchased, the purchase email, and the order reference so we can locate the transaction quickly.

Send refund requests to a0935880489@gmail.com.